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Knowledge Management Models: A Summative Review

Dana Indra Sensuse and Elin Cahyaningsih
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Dana Indra Sensuse: Faculty of Computer Science, University of Indonesia, Depok, Indonesia
Elin Cahyaningsih: Faculty of Computer Science, University of Indonesia, Depok, Indonesia

International Journal of Information Systems in the Service Sector (IJISSS), 2018, vol. 10, issue 1, 71-100

Abstract: Knowledge and knowledge management started to be an option of organizational strategic step for reach organizational objectives and goals. Knowledge management believed to resolve organizational problem in managing their organizational and individual knowledge. Implementation of knowledge management (KM) has received increased interests. This paper aims to discuss KM models based on KM related definitions, concepts, functions, activities and approaches. Literatures on knowledge management models were collected from a number of sources. Each document then was analyzed and categorized in a certain group. The study shows that there are four categories of KM models i.e.: process, strategy, knowledge type, and maturity based knowledge management models.

Date: 2018
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