Service-Oriented Enterprise Engineering: A Modeling Discipline Based on the Viable Systems Approach (vSa) for Strategic Sourcing Decision-Making

Laleh Rafati and Geert Poels
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Laleh Rafati: Department Business Informatics and Operations Management, Faculty of Economics and Business Administration, Ghent University, Ghent, Belgium
Geert Poels: Department Business Informatics and Operations Management, Faculty of Economics and Business Administration, Ghent University, Ghent, Belgium

International Journal of Information Systems in the Service Sector (IJISSS), 2018, vol. 10, issue 3, 20-40

Abstract: Strategic sourcing, as a critical area of strategic management, is centered on decision-making towards achieving value-driven targets. Many companies face challenges in obtaining the benefits associated with effective strategic sourcing decision-making. Enterprise modeling can contribute to strategic sourcing decision-making by helping in the conceptualization, design and exploration of multiple strategic options for better decision-making. In this article, the authors explore a solution approach that refines the existing Enterprise Engineering (EE) modeling discipline into a Service-oriented Enterprise Engineering (SoEE) modeling discipline, by founding it on the novel application of the Viable Systems Approach (vSa) towards strategic (sourcing) decision-making. The proposed modeling discipline provides (1) the systemic viewpoints to interpret complex sourcing phenomena; and (2) the outside-box models to specify the value-driven interactions of an enterprise (as a system) with other actors. Finally, to operationalize the modeling discipline the authors introduce the conceptual basis (C.A.R.S) of a modeling language to apply the SoEE viewpoints and develop the related models for supporting strategic sourcing decision-making. The paper elaborates on preliminary ideas presented at the SoEA4EE 2013 workshop.

Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jisss0:v:10:y:2018:i:3:p:20-40

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