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The Effect of Big Data Analytic Capabilities Upon Bank Performance via FinTech Innovation: UAE Evidence

Ahmed Al-Dmour, Rand H. Al-Dmour, Hani H. Al-Dmour and Eatadal Basheer Ahmadamin
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Ahmed Al-Dmour: Al-Ahliyya Amman University, Jordan
Rand H. Al-Dmour: The University of Jordan, Jordan
Hani H. Al-Dmour: The University of Jordan, Jordan
Eatadal Basheer Ahmadamin: The University of Jordan, Jordan

International Journal of Information Systems in the Service Sector (IJISSS), 2021, vol. 13, issue 4, 62-87

Abstract: This study aims to examine and validate the impact of big data analytical capabilities (individual, organizational, and technological) on bank performance via the mediating role of Fintech innovation in commercial banks operating in the United Arab Emirates (UAE). Based on a literature review, resource-based theory, and financial innovation theory, an integrated conceptual framework was developed to guide the study. A quantitative survey approach was used, and the data was collected from 236 banks' senior managers (IT, financial, and marketers). Amos 21 structural equation modeling (SEM) was used to analyze and verify the study variables. The main findings revealed that big data analytical capabilities had a significant positive influence on bank performance. Fintech innovation acted as partial mediators in this relationship.

Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jisss0:v:13:y:2021:i:4:p:62-87

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