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Decision Support Systems Application Development Trends (2002 – 2012)

Eyong B. Kim and Sean Eom ()
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Eyong B. Kim: Department of Management, University of Hartford, West Hartford, CT, USA

International Journal of Information Systems in the Service Sector (IJISSS), 2016, vol. 8, issue 2, 1-13

Abstract: This survey provides newly reported approaches to the design and development of DSSs published in peer reviewed journals. DSS applications were searched using the online database ABI/INFORM complete, which is available on the web through ProQuest. The collected 80 specific DSS applications, where were published in 41 journals, are analyzed to examine the development pattern of DSS in the time period of 2002-2012. This paper summarizes the survey results according to (1) the area of application, (2) the year of publication in each area of application, (3) the distribution of underlying decision support tools in DSSs, (4) a classification based on Alter's taxonomy, and (5) the management level (operational, tactical, or strategic) for which the DSS was designed.

Date: 2016
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