Key Success Factors of E-Government Projects: Jordanians' Perceptions

Emad Abu-Shanab and Lana Q. Bataineh
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Emad Abu-Shanab: MIS Department, Yarmouk University, Irbid, Jordan
Lana Q. Bataineh: MIS Department, Yarmouk University, Irbid, Jordan

International Journal of Information Technology Project Management (IJITPM), 2016, vol. 7, issue 1, 32-46

Abstract: Understanding the key success factors of e-government projects is important because of the huge investment put into such initiatives. This study investigated the literature to conclude to a set of factors that explore Jordanians perceptions towards such factors, and rank such factors based on their importance. This paper explored the literature to build a list of key success factors (KSF) of e-government projects. The list was pilot tested utilizing a sample of 293 students in a public university in Jordan. Results indicated that the majority of the proposed items represent important factors that reinforce success with a high and moderate level of perceptions. Also, a proposed typology was built around the four major dimensions utilized by this study and their relation to the stakeholders and they are: infrastructure, public employees, citizens and governments.

Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jitpm0:v:7:y:2016:i:1:p:32-46

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