The Antecedents of Search Performance: Information/ Knowledge Seeking for Task Completion

Mathupayas Thongmak
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Mathupayas Thongmak: Thammasat Business School, Thammasat University, Thailand

International Journal of Knowledge Management (IJKM), 2020, vol. 16, issue 1, 21-42

Abstract: Searching and evaluating information are two core information processes of an individual's information behavior. Thus, this research aims to examine search performance to complete tasks regarding experiences, knowledge, and intention in both views. Based on literature studies, this study considered experiences as drivers of knowledge; experiences and knowledge as determinants of intention; and intentions as predictors of search performance. The proposed model was empirically tested using structural equation modeling. The results supported all relationships except the influence of experiences on intention. This work contributes to a theoretical model of antecedents driving search performance for task fulfillment. The findings help educational institutions/ enterprises to enhance students/ workers' search performance. Suggestions to improve the decision guidance of a KMS are also described.

Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jkm000:v:16:y:2020:i:1:p:21-42

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