A Framework for Implementing a Computer-Based Knowledge Management System in Healthcare Organisations

George Maramba and Hanlie Smuts
Additional contact information
George Maramba: University of Pretoria, South Africa
Hanlie Smuts: University of Pretoria, South Africa

International Journal of Knowledge Management (IJKM), 2022, vol. 18, issue 1, 1-30

Abstract: Computer-based knowledge management systems provide sustainable management of organisational knowledge. The adoption of computer-based knowledge management systems assists organisations in harmonizing critical knowledge pertaining to their business procedures, and processes to effectively collaborate, reuse, and coordinate their efforts. However, available studies show that the implementation of computer-based knowledge management systems is problematic across a multitude of organisations, especially those in the healthcare sector. In this study, a framework and assessment tool were developed to enable healthcare organisations implement computer-based knowledge management systems successfully. The framework and assessment tool developed were tested as a proof of concept and the evaluation was done by two healthcare knowledge management executives and two industry experts. The framework provides implementation teams with a holistic approach, guidance, and conduct of good practice towards implementing a computer-based knowledge management system, which increases chances of success.

Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJKM.313640 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jkm000:v:18:y:2022:i:1:p:1-30

Access Statistics for this article

International Journal of Knowledge Management (IJKM) is currently edited by Hakikur Rahman

More articles in International Journal of Knowledge Management (IJKM) from IGI Global
Bibliographic data for series maintained by Journal Editor ().