Outcomes of Knowledge Management Initiatives

Vittal S. Anantatmula
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Vittal S. Anantatmula: George Washington University, USA

International Journal of Knowledge Management (IJKM), 2005, vol. 1, issue 2, 50-67

Abstract: Establishing criteria for knowledge management (KM) is important because criteria help to establish a basis for assessing the value and evaluating its results. Literature review has revealed that widely accepted criteria and performance measures have not been developed for KM. Delphi Technique and survey-based research, using a questionnaire targeting KM professionals as respondents, were aimed at establishing criteria for assessing KM success for different types of organizations. The results show what organizations consider important outcomes of a KM initiative. Contributions from this research effort should support government, non-profit, and for-profit organizations in making decisions about KM initiatives and measuring KM efforts. Future research efforts can focus on developing these KM outcomes into detailed measures.

Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jkm000:v:1:y:2005:i:2:p:50-67

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International Journal of Knowledge Management (IJKM) is currently edited by Hakikur Rahman

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