Towards an Integrated Model of Knowledge Sharing in Software Development: Insights from a Case Study

Karlheinz Kautz and Annemette Kjærgaard
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Karlheinz Kautz: Copenhagen Business School, Denmark
Annemette Kjærgaard: Copenhagen Business School, Denmark

International Journal of Knowledge Management (IJKM), 2007, vol. 3, issue 2, 91-117

Abstract: This article adds to the discussion on knowledge management (KM) by focusing on the process of knowledge sharing as a vital part of KM. The article focuses on the relationship between knowledge, learning, communication, and participation in action, and the role of social inter-action and technical media in the knowledge sharing process. We develop an initial theoretical framework of knowledge sharing on the basis of a literature study. Drawing on an empirical study of knowledge sharing in a software development company, we discuss what supports and what hinders knowledge sharing in software development. Finally, we use this knowledge to improve the theoretical framework.

Date: 2007
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jkm000:v:3:y:2007:i:2:p:91-117

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