Ethical Negotiations: A Trust-Building Approach to International Negotiations

Francisco A. Espinoza and Norma E. Velasco
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Francisco A. Espinoza: ITESM, Monterrey, Mexico
Norma E. Velasco: ITESM, Monterrey, Mexico

International Journal of Responsible Leadership and Ethical Decision-Making (IJRLEDM), 2019, vol. 1, issue 1, 13-24

Abstract: Negotiators assess the trust-worthiness of their counterparts in a variety of ways. One way is to define the integrity of a negotiation by how much buyers or sellers can be trusted: “Are they lying? Do they overpromise or under-deliver?” Despite this initial assessment, negotiators cannot accurately predict business outcomes, such as actual risks, quality or satisfaction with end products/services. Therefore, trust is a key element to facilitate the negotiation process in the early stages of deliberation. In this chapter, we will explore the application of ethical values as a trust-building formula to aid in international negotiations. Furthermore, we propose a role-based, trust-building, ethical approach tailored to the negotiator's needs. Only within an ethical framework, can trust become the cornerstone of a relationship that will genuinely service both negotiating parties and society.

Date: 2019
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