Step Towards Pervasive Technology Assessment in Intensive Medicine

Filipe Portela, Manuel Filipe Santos, José Machado, António Abelha and Fernando Rua
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Filipe Portela: Universidade do Minho, Braga, Portugal
Manuel Filipe Santos: Universidade do Minho, Braga, Portugal
José Machado: Centro de Ciências e Tecnologias de Computação, Universidade do Minho, Braga, Portugal
António Abelha: Centro de Ciências e Tecnologias de Computação, Universidade do Minho, Braga, Portugal
Fernando Rua: Intensive Care Unit, Centro Hospitalar do Porto, Porto, Portugal

International Journal of Reliable and Quality E-Healthcare (IJRQEH), 2017, vol. 6, issue 2, 1-16

Abstract: This paper presents the evaluation of a Pervasive Intelligent Decision Support System in Intensive Medicine making use of Technology Acceptance Model 3 (TAM3). Two rounds of questionnaires were distributed and compared. The work is based on a discursive evaluation of a method employed to assess a new and innovative technology (INTCare) using the four constructs of TAM3 and statistical metrics. The paper crosses the TAM3 constructs with INTCare features to produce a questionnaire to provide a better comprehension of the users' intentions. The final results are essential to validate the system and understand the user sensitivity. The paper validates a method to access technologies in critical environments and shows an example of how a questionnaire can be developed based on TAM3. It also proves the viability of using this method and advises that two rounds of questionnaires should be performed if we want to have better evidence on user satisfaction.

Date: 2017
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