Analyzing Management Style and Successful Implementation of Six Sigma

Kouroush Jenab and Selva Staub
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Kouroush Jenab: Society of Reliability Engineering-Ottawa, Canada
Selva Staub: Haliç University, Turkey

International Journal of Strategic Decision Sciences (IJSDS), 2012, vol. 3, issue 3, 13-23

Abstract: This study reports on the effects of management style in successful implementation of Six Sigma. The authors collected data using a 18-item survey, classified managers from a wide range of industry, healthcare, military, and services into one of two management styles using Douglas McGregor’s Theory of X and Y, and compared these classifications among the survey respondents to determine the level of Six Sigma commitment and success. Six Sigma is just one of many tools used to improve processes within an organization that requires management commitment. This level of commitment will depend on a manager perception of worker motivation. Despite an existing body of literature on worker motivation, limited research has been conducted that explores the possible connection between manager perception of worker motivation and the organization’s commitment and success with Six Sigma. The results are explored further in the article.

Date: 2012
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