Performance Evaluation of Hospitals’ Emergency Departments using a Modified American Productivity and Quality Center Approach

Ronald Zhao and David Paul
Additional contact information
Ronald Zhao: Leon Hess Business School, Monmouth University, West Long Branch, NJ, USA
David Paul: Leon Hess Business School, Monmouth University, West Long Branch, NJ, USA

International Journal of Social Ecology and Sustainable Development (IJSESD), 2012, vol. 3, issue 4, 34-47

Abstract: Presented is a modification of the American Productivity and Quality Center (APQC) approach to the performance evaluation of hospital emergency departments. This modified approach allows individual hospitals to make better estimates of cost containment and productivity relative to an industry-wide benchmark, by using patient acuity to convert conventional performance data into two measurements: an efficiency indicator and a price recovery ratio to better facilitate the establishment of a cost-quality connection.

Date: 2012
References: Add references at CitEc
Citations:

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 018/jsesd.2012100103 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jsesd0:v:3:y:2012:i:4:p:34-47

Access Statistics for this article

International Journal of Social Ecology and Sustainable Development (IJSESD) is currently edited by Elias G. Carayannis

More articles in International Journal of Social Ecology and Sustainable Development (IJSESD) from IGI Global
Bibliographic data for series maintained by Journal Editor ().