 Understanding Human Factors in Systems Selection and Implementation: Exploring the Role of Power and PoliticsKonrad Peszynski
International Journal of Strategic Information Technology and Applications (IJSITA), 2010, vol. 1, issue 3, 10-25 Abstract: This study examines the role of power and politics in systems implementation. Current literature misses the complexities involved in systems implementation through human factors and the political nature of systems implementation and is simplistic in nature. The concept of power relations, as proposed by Foucault (1977, 1978), has been utilised by the authors to identify the dynamic nature of power and politics. A case study of the implementation of an enterprise-wide learning management system at Newlands University is presented and analysed using social dramas to distinguish between the front stage issues of power and hidden discourses. Challenges for power are acted out in the front stage, or public forums between various actors. The social dramas, as they have been described here, are superfluous to the discourse underpinning the front stage. Furthermore, the enactment of policy legitimises power and establishes the discourse, limiting resistance. Date: 2010 Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:igg:jsita0:v:1:y:2010:i:3:p:10-25 Access Statistics for this article International Journal of Strategic Information Technology and Applications (IJSITA) is currently edited by Mehdi Khosrow-Pour More articles in International Journal of Strategic Information Technology and Applications (IJSITA) from IGI Global |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.