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Enterprise Resource Planning Deployment and Business Process Reengineering at a Major University: A Case Study

Loye Ray
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Loye Ray: Cyber Security Technology Department, University of Maryland University College, Adelphi, USA

International Journal of Strategic Information Technology and Applications (IJSITA), 2018, vol. 9, issue 1, 98-109

Abstract: Universities have deployed enterprise resource planning (ERP) systems to ease complexity and provide on-demand information. These systems also provide the opportunity to reengineer business processes to improve efficiency. However, these installations may not be as efficient or effective as expected. The use of ERP success factors provides a measure of these deployments that can overcome ineffectiveness in deploying an ERP system. This article looks at how well success factors impacted the deployment of an ERP system at a Maryland University.

Date: 2018
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International Journal of Strategic Information Technology and Applications (IJSITA) is currently edited by Mehdi Khosrow-Pour

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