Product-Service-Lifecycle: Methods and Functions for the Development and Management of Product-Related Services

Kyrill Meyer, Michael Thieme and Christian Zinke
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Kyrill Meyer: Institut für Informatik, Abt. Betriebliche Informationssysteme, Department of Computer Science, University of Leipzig, Leipzig, Germany
Michael Thieme: Institut für Informatik, Abt. Betriebliche Informationssysteme, Department of Computer Science, University of Leipzig, Leipzig, Germany
Christian Zinke: Institut für Informatik, Abt. Betriebliche Informationssysteme, Department of Computer Science, University of Leipzig, Leipzig, Germany

International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), 2013, vol. 4, issue 2, 17-33

Abstract: Product-related services are not sufficiently enough systematically and technically supported. Whereas sophisticated development and management systems for the entire lifecycle of products exist, the support of services is only insufficient. The authors’ developed a holistic concept as basis for IT support functions that are developed by practical reference processes.

Date: 2013
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International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) is currently edited by Ahmad Taher Azar

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