Tourists' Mobile Information Seeking Behavior: An Investigation on China's Youth

Jing Yi Gong, Fred Schumann, Dickson W.K. Chiu and Kevin K.W. Ho
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Jing Yi Gong: Faculty of Education, University of Hong Kong, Pokfulam, Hong Kong
Fred Schumann: School of Business and Public Administration, University of Guam, Mangilao, GU
Dickson W.K. Chiu: Faculty of Education, University of Hong Kong, Pokfulam, Hong Kong
Kevin K.W. Ho: School of Business and Public Administration, University of Guam, Mangilao, Guam

International Journal of Systems and Service-Oriented Engineering (IJSSOE), 2017, vol. 7, issue 1, 58-76

Abstract: The Internet is considered to be one of the most effective search channels for people to get a variety of information. This is especially true, for young tourists within the 18-30 year range, who prefer free independent travel tours. Many tend to have strong information needs about their travel destinations and the use of mobile technology for information search is rapidly becoming a popular trend, especially with this demographic. This study aims to investigate the associations between the mobile device usage preference and information search behavior of young travelers, between the ages of 18 and 30, in the People's Republic of China (PRC). For this purpose, a sample of 133 respondents is used. Results of the survey are provided and followed by a discussion of the overall context. Study limitations and directions for future development are suggested.

Date: 2017
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