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Face-to-Face Interface in Software Development: Empirical Evidence from a Geographically Dispersed High-Tech Laboratory

Sajjad M. Jasimuddin
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Sajjad M. Jasimuddin: Kedge Business School, Euromed Management, Marseille, France

International Journal of Technology and Human Interaction (IJTHI), 2014, vol. 10, issue 1, 48-60

Abstract: The study investigates the power and potentials of face to face (F-2-F) conversation as a medium of knowledge exchange among software engineers in the context of a high-tech laboratory of a Fortune 100 corporation. This research is based on a qualitative case study design. A number of reasons underlying the preference for F-2-F interaction to transfer knowledge are identified. The analysis also provides evidence that software engineers also face difficulties in using F-2-F conversation as a medium of knowledge exchange. Such findings may be useful to managers and practitioners as the paper proposes an integrated approach where an organization can use both F-2-F and computer-mediated mechanisms simultaneously in a balanced manner.

Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jthi00:v:10:y:2014:i:1:p:48-60

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