Transformational Leaders Help Their Employees Overcome Their Technophobia

Odai Y. Khasawneh
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Odai Y. Khasawneh: Eastern Illinois University, Charleston, USA

International Journal of Technology and Human Interaction (IJTHI), 2020, vol. 16, issue 3, 70-85

Abstract: The lack of technology acceptance in the workplace has haunted companies in the past and it seems that it will continue to do so in the future. One of the many variables that impact employees' acceptance of a new technology is technophobia; which previously has been studied within the narrow context of computers or few other technologies that are now outdated. In a novel approach, the current study examines employees' technophobia and how it impacts their technology acceptance. In addition, the moderating influence of transformational leadership is studied to determine whether that type of leadership would influence employees to overcome their technophobia. The data analysis confirms that technophobia and its subdimensions are still an issue that haunts the workplace. However, having a leader who's identified as a transformational leader can help employees overcome their technophobia. This study argues that it is vital for companies to understand the level and type of technophobia as well as what type of leadership their employees have before implementing any new technologies.

Date: 2020
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