Exploring the Technological Impacts: The Case of Museums in Brunei Darussalam

Fahmi Ibrahim and Nurfadhlina Mohamad Zainin
Additional contact information
Fahmi Ibrahim: Universiti Teknologi Brunei, Brunei
Nurfadhlina Mohamad Zainin: Universiti Teknologi Brunei, Brunei

International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA), 2021, vol. 5, issue 1, 1-18

Abstract: Aside from educating the public, museums are adapting to the changing world as they have become one of the popular sites for cultural heritage tourism. Thus, from tourists and educational activities, they generate an increase in the number of visitors every year. With the emergence of interactive technology, it enables museums to produce better visiting experience especially when technology able to facilitate the visitor-exhibition interactivity in diverse ways. This paper investigates visitors' satisfaction and findings demonstrate a detailed insight on how the interactive technology in museum approach shapes the visiting experience. Basically, this study will show the process of creating repeat visitation from the effects of technology use in the museums. Interactive exhibitions with technology use are required in enhancing visitor satisfaction. A conceptual framework is developed to provide guideline and knowledge in understanding the role of interactive technology to secure visitor satisfaction and repeat visitation particularly in the context of Brunei Darussalam.

Date: 2021
References: Add references at CitEc
Citations:

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 8/IJTHMDA.2021010101 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jthmda:v:5:y:2021:i:1:p:1-18

Access Statistics for this article

International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA) is currently edited by Angelo A. Camillo

More articles in International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA) from IGI Global
Bibliographic data for series maintained by Journal Editor ().