Aligning IS Research & Practice: A Research Agenda for Virtual Work

France Belanger, Mary-Beth Watson-Manheim and Dianne H. Jordan
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France Belanger: Virginia Polytechnic Institute and State University, USA
Mary-Beth Watson-Manheim: University of Illinois at Chicago, USA
Dianne H. Jordan: Booz Allen Hamilton, USA

Information Resources Management Journal (IRMJ), 2002, vol. 15, issue 3, 48-70

Abstract: Recent advances in information technologies have led organizations to diversify their organizational structures. One of the most prominent trends in this diversification is to conduct work in distributed or virtual environments. Distributed work alternatives are numerous, but the common characteristic that defines these alternatives is the physical separation of employees from each other and/or their organization’s workplace. Several corporations have reported their efforts, successes, and failures at implementing some form of distributed work. Practitioners face a number of issues when considering virtual work alternatives. However, research does not seem to successfully help in understanding and solving some of these key issues. This paper attempts to develop a new and broader research agenda that takes into account emerging issues and concerns of practitioners, existing published work, and interdisciplinary perspectives on the topic. In doing so, emerging trends in virtual work and supporting technologies are explored.

Date: 2002
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