Inclusion of Social Subsystem Issues in IT Investment Decisions: An Empirical Assessment

Sherry D. Ryan and Michael S. Gates
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Sherry D. Ryan: University of North Texas, USA
Michael S. Gates: University of North Texas, USA

Information Resources Management Journal (IRMJ), 2004, vol. 17, issue 1, 1-18

Abstract: Researchers have attempted to augment the traditional cost/benefit analysis model used in the IT decision process. However, frequently social subsystem issues are inadequately considered. Survey data, collected from a U.S. sample of 200 executives, provides an empirical assessment of how these issues compare with other IT decision criteria given differing decision types. The social subsystem issues considered most important by decision makers are also identified and the manner by which they consider these issues is investigated.

Date: 2004
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Persistent link: https://EconPapers.repec.org/RePEc:igg:rmj000:v:17:y:2004:i:1:p:1-18

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