Using a Systems Thinking Perspective to Construct and Apply an Evaluation Approach of Technology-Based Information Systems

Hajer Kefi
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Hajer Kefi: IUT Paris and University of Paris Dauphine, France

Information Resources Management Journal (IRMJ), 2007, vol. 20, issue 2, 108-121

Abstract: In this article, we use soft systems methodology and complexity modeling to build an evaluation approach of a data warehouse implemented in a leading European financial institution. This approach consists in building a theoretical model to be used as a purposeful observation lens, producing a clear picture of the problematic situation under study and aimed at providing knowledge to prescribe corrective actions.

Date: 2007
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Persistent link: https://EconPapers.repec.org/RePEc:igg:rmj000:v:20:y:2007:i:2:p:108-121

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