The Role of Information Resources in Enabling the 24-hour Knowledge factory

Satwik Seshasai and Amar Gupta
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Satwik Seshasai: IBM and MIT, USA
Amar Gupta: University of Arizona and MIT, USA

Information Resources Management Journal (IRMJ), 2007, vol. 20, issue 4, 105-127

Abstract: The term 24-hour knowledge factory connotes a globally distributed work environment in which teammates work on a project around the clock. The 24-hour knowledge factory is a special case of a globally distributed team in which the different teams work on a sequential basis that has been clearly defined in advance. Whereas a manufactured item was the end product in the case of the factory which emerged as a consequence of the industrial revolution, knowledge-based services and knowledge-based products are the end deliverables in the case of the current information revolution; hence, the term 24-hour knowledge factory. Work can be decomposed by task style or by organizational style, and allows for greater specialization of workers. A case study from IBM details surprising differences between colocated and distributed teams, and leads to a future state analysis for organizations seeking to study or implement the 24-hour knowledge factory.

Date: 2007
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Persistent link: https://EconPapers.repec.org/RePEc:igg:rmj000:v:20:y:2007:i:4:p:105-127

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