Explaining Experts' Perceptions of Knowledge Management Effectiveness

Mohamed Khalifa, Vanessa Liu and Matthew K.O. Lee
Additional contact information
Mohamed Khalifa: Abu Dhabi University, United Arab Emirates
Vanessa Liu: New Jersey Institute of Technology, USA
Matthew K.O. Lee: City University of Hong Kong, Hong Kong

Information Resources Management Journal (IRMJ), 2009, vol. 22, issue 3, 73-89

Abstract: In this article, we propose and empirically test major KM effectiveness determinants from the perspective of experts’ perceptions. Specifically, we examine the complex interrelationships between infrastructural and process capabilities, uncovering their mediated and moderating effects on KM effectiveness. The results show that KM process capabilities constitute the primary direct determinant of KM effectiveness. As stipulated in the IT assimilation theory, the effect of IT is not direct, but rather fully mediated through KM process capabilities. Contrary to previous findings, culture acts as an oblique factor, moderating the effect of KM process capabilities on KM effectiveness. Using a formative model of KM process capabilities, we also identify the relative importance of KM processes, which should be of significant appeal to practitioners.

Date: 2009
References: Add references at CitEc
Citations:

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 4018/irmj.2009070105 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:rmj000:v:22:y:2009:i:3:p:73-89

Access Statistics for this article

Information Resources Management Journal (IRMJ) is currently edited by George Kelley

More articles in Information Resources Management Journal (IRMJ) from IGI Global
Bibliographic data for series maintained by Journal Editor ().