Business Objectives and Business Processes: Alignment and Verification

Carlos Páscoa, Nuno Belo and José Tribolet
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Carlos Páscoa: Air Force Academy and Technical University of Lisbon, Portugal
Nuno Belo: Air Force Academy, Portugal
José Tribolet: Technical University of Lisbon and INOV – INESC Inovação, Portugal

Information Resources Management Journal (IRMJ), 2012, vol. 25, issue 2, 52-68

Abstract: The Portuguese Air Force has made an effort to remain at the forefront of organizations, examining problems like the inadequacy of Information Systems and the treatment of business as rigid hierarchical structures. The process of change initiated in 2009, which is transversal to the organization, recommends a set of actions, including the definition of business processes, to determine the organizational “AS IS” important to the establishment of “TO BE”. Simultaneously, the Air Force is studying concepts related to enterprise architecture while trying to deepen the relationship between mission, vision, goals, objectives, strategy, tactics, policy, business rules, and process architecture. In this context, considering important creating and identifying a way to validate the consistency between Enterprise Architecture and Process Architecture important, the authors propose the creation of a value matrix, representing objectives and processes associated with a set of rules for its creation and update.

Date: 2012
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