Knowledge Management in a Global Context: A Case Study

Paul Bookhamer and Zuopeng (Justin) Zhang
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Paul Bookhamer: Colorado State University, Fort Collins, CO, USA
Zuopeng (Justin) Zhang: State University of New York at Plattsburgh, Plattsburgh, NY, USA

Information Resources Management Journal (IRMJ), 2016, vol. 29, issue 1, 57-74

Abstract: This paper establishes a formal framework of managing knowledge assets in global enterprises. The suggested framework holistically integrates the following eight components: global information infrastructure, IT capabilities, global outsourcing, global information system design, development, and implementation, trans-border data flow, IT cultures, global virtual teams, and information resource management strategies, which serve as the crucial enablers of the success of knowledge management initiatives in a global context. Validated by a case study, the proposed framework provides meaningful insights for future research and valuable guidance for practicing managers of global knowledge management.

Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:igg:rmj000:v:29:y:2016:i:1:p:57-74

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