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Exploring the Impact of Demographic Factors on E-Government Services Adoption

Isaac Kofi Mensah and Jianing Mi
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Isaac Kofi Mensah: School of Management, Harbin Institute of Technology, Harbin, China
Jianing Mi: School of Management, Harbin Institute of Technology, Harbin, China

Information Resources Management Journal (IRMJ), 2018, vol. 31, issue 3, 1-16

Abstract: The purpose of this article is to investigate the impact of demographic factors on the adoption of e-government services. Specifically, this article sought to examine the extent to which demographic factors such as age, gender and education would influence the willingness to adopt and use e-government services. The data capture and analysis was done with SPSS. The results indicate that age as a demographic factor was significant in determining the willingness of citizens to use e-government services. The results, however, showed that gender and education as demographic factors were not positively significant in predicting the willingness to use e-government services. The implications of these findings on the adoption and implementation of e-government are further discussed.

Date: 2018
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:igg:rmj000:v:31:y:2018:i:3:p:1-16

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