Factors Influencing the Continued Acceptance of Wechat Mobile Payments by Chinese Vendors

Isaac Kofi Mensah, Yijun Liu and Chuanyong Luo
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Isaac Kofi Mensah: School of Economics and Management, Jiangxi University of Science and Technology, China
Yijun Liu: School of Economics and Management, Jiangxi University of Science and Technology, China
Chuanyong Luo: School of Economics and Management, East China Jiaotong University, China

Information Resources Management Journal (IRMJ), 2021, vol. 34, issue 4, 28-47

Abstract: Mobile payments have revolutionized and modernized the way payment transactions are completed. The acceptance of mobile payments is vital to eCommerce. This study explored the factors influencing the continued acceptance of WeChat mobile payments by a cross-section of vendors in the city of Ganzhou, China. A questionnaire was administered to 500 vendors with a response rate of 81%. The results show that performance expectancy and trust fostered the continued acceptance of WeChat mobile payments. However, while effort expectancy was significant in predicting the level of trust in WeChat mobile payments, it did not significantly influence their continued acceptance. Social influence, facilitating conditions, and trust in WeChat mobile payments were all significant predictors of the continued acceptance of WeChat mobile payments.

Date: 2021
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