AI-Enabled E-Recruitment Services Make Job Searching, Application Submission, and Employee Selection More Interactive

Xuhui Wang, Md Jamirul Haque, Wenjing Li, Asad Hassan Butt, Hassan Ahmad and Hamid Ali Shaikh
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Xuhui Wang: Dongbei University of Finance and Economics, China
Md Jamirul Haque: Dongbei University of Finance and Economics, China
Wenjing Li: Dongbei University of Finance and Economics, China
Asad Hassan Butt: Dongbei University of Finance and Economics, China
Hassan Ahmad: Dongbei University of Finance and Economics, China
Hamid Ali Shaikh: Dongbei University of Finance and Economics, China

Information Resources Management Journal (IRMJ), 2021, vol. 34, issue 4, 48-68

Abstract: Personnel recruitment and selection is changing rapidly with the adoption of artificial intelligence (AI) tools. This chapter looks at how job applicants perceive AI in recruitment. The results show that AI tools encourage a larger number of quality application submissions and for two reasons. First, AI entrains a perception of a novel approach to job searching. Second, AI is perceived to be able to interactively tailor the application experience to what the individual applicant expects and has to offer. These perceptions increase the likelihood the user will submit a job application and so improves the size and quality of the pool from which to recruit personnel.

Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:igg:rmj000:v:34:y:2021:i:4:p:48-68

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