A Suggested Integrated Approach for the Evaluation of Remote Intranet Usability: A Case Study of Remote Workers During a Pandemic

Ghada Refaat Mohamed El Said
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Ghada Refaat Mohamed El Said: Future University in Egypt, Egypt

Information Resources Management Journal (IRMJ), 2022, vol. 35, issue 1, 1-22

Abstract: As the societal impacts of the Covid-19 progress, so do the workplace and business challenges the pandemic has brought on. It is now crucial to conduct user testing to measure and optimize the usability of corporate Intranets under pandemic conditions. This paper suggests and validates an integrated approach for Intranet remote usability evaluation validated by user testing in a work from home context during a pandemic. The main contribution of the current research is the discovery of some users preferences specific to work from home workers during a pandemic not previously addressed in the literature on intranets.

Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:igg:rmj000:v:35:y:2022:i:1:p:1-22

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