The Relative Importance of Computer-Mediated Information Versus Conventional Non-Computer-Mediated Information in Public Managerial Decision Making

Zhiyong Lan and Craig R. Scott
Additional contact information
Zhiyong Lan: Arizona State University, USA
Craig R. Scott: University of Texas-Austin, USA

Information Resources Management Journal (IRMJ), 1996, vol. 9, issue 1, 27-37

Abstract: This study explores the relevance of computer-mediated information to organizational decision making in today’s state and local government agencies. It examines the extent to which computer-mediated information is available to, and utilized by, organizational decision makers when compared to more conventional information media such as formal upper-management directives, person-to-person conversations, or personal knowledge. Findings suggest that computer-mediated information plays an important role in organizational decision making, even though its utilization is perceived to be less than its availability. Managers reported using computer-mediated information across various decision situations (routine, nonroutine, high risk, and low risk), with varying emphasis. The study also reveals that in spite of the pervasiveness of information technology, managers today still rely on their personal knowledge for organizational decision making more than they do on any other information media, including computer-mediated information. The paper concludes with a discussion of how these findings shed light on our understanding of the appropriate role of computer-mediated information in managerial decision making and on the direction of our future research.

Date: 1996
References: Add references at CitEc
Citations:

Downloads: (external link)
https://services.igi-global.com/resolvedoi/resolve ... 4018/irmj.1996010103 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:rmj000:v:9:y:1996:i:1:p:27-37

Access Statistics for this article

Information Resources Management Journal (IRMJ) is currently edited by George Kelley

More articles in Information Resources Management Journal (IRMJ) from IGI Global
Bibliographic data for series maintained by Journal Editor ().