The effect of information and communication technology on business performance

Fulgence Dominick Waryoba
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Fulgence Dominick Waryoba: St.Augustine University of Tanzania

Romanian Journal of Economics, 2022, vol. 55, issue 2(64), 84-102

Abstract: Information and communication technology (ICT) utilization has proved to be influential in business performance among small and medium enterprises (SMEs). Many studies have analyzed the effect of ICT on business performance at a firm level. The current study, however, analyzes the effect of ICT utilization on business performance using national average data. The main objective of this study was to analyze the effect of ICTs utilization on business performance and how business performance as a latent variable can be measured by logistic performance indices. The study used structural equation modeling to analyze the influence of logistic performance indices on the business performance measurement model. All post-estimation tests show that the current studyb s model is the best fit. The results show that logistics performance indicators are good measurements of business performance. Nevertheless, the use of ICTs significantly improves business performance among countries. Policymakers should focus their attention in influencing the adoption of ICTs for sustainable competitiveness. Future studies, however, should concentrate on how best the ICT variables can be grouped to make a confirmatory factor analysis.

Keywords: International trade; business performance; information and communication technology (search for similar items in EconPapers)
JEL-codes: D83 L21 P33 (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:ine:journl:v:55:y:2022:i:64:p:84-102

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