Improving Purchasing Productivity at IBM with a Normative Decision Support System

Paul S. Bender, Richard W. Brown, Michael H. Isaac and Jeremy F. Shapiro
Additional contact information
Paul S. Bender: Bender Management Consultants, 300 East 59th Street, New York, New York 10022
Richard W. Brown: Resource Management Systems, 93 Massachusetts Avenue Boston, Massachusetts 02115
Michael H. Isaac: IBM Corporation, 22 Water Street, White Plains, New York 10601
Jeremy F. Shapiro: Sloan School of Management, Massachusetts Institute of Technology, Cambridge, Massachusetts 02139

Interfaces, 1985, vol. 15, issue 3, 106-115

Abstract: A computerized vendor selection system was implemented for the purchasing department of IBM's Poughkeepsie manufacturing facility. The system, called the Vendor Selection System (VSS), employs advanced mixed integer optimization techniques within a flexible but structured environment to help purchasing personnel to make better contract decisions. They can use the VSS without prior training in computer science or programming and achieve significant savings.

Keywords: productivity; decision analysis: systems (search for similar items in EconPapers)
Date: 1985
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