Note: On the Pooling of Services

Zvi Drezner
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Zvi Drezner: Department of Management Science, School of Business Administration and Economics, California State University, Fullerton, Fullerton, California 92634

Interfaces, 1988, vol. 18, issue 2, 108-110

Abstract: It is customary for study books on management science/operations research to present in the chapter on queuing theory the formulas for one service station ( M / M /1). The simple formulas for the two-servers case ( M / M /2) that are presented here are not included in those books. I found that presenting the students with the two-servers case as a separate set of simple formulas was very helpful.

Keywords: queues; educational systems: operations (search for similar items in EconPapers)
Date: 1988
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