Expert Systems in Production and Operations Management: Classification and Prospects

H. Raghav Rao and B. P. Lingaraj
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H. Raghav Rao: School of Management, State University of New York at Buffalo, Buffalo, New York 14260
B. P. Lingaraj: School of Business and Management Sciences, Indiana University-Purdue University at Fort Wayne, Fort Wayne, Indiana 46805

Interfaces, 1988, vol. 18, issue 6, 80-91

Abstract: An expert system (ES) is a problem-solving package that mimics a human expert in a specialized problem area. Several ESs have already been successfully implemented in production and operations management (P/OM), and many more are being developed. Though P/OM is a promising area for ESs, applications to date have been haphazard and independent research efforts to produce customized designs. ESs in P/OM can be classified using a two-dimensional framework that separates strategically and tactically oriented applications on one dimension, and operations and resources on the other. We group ESs according to this two-dimensional framework and also indicate the knowledge representation scheme, reasoning, and system building tool or programming language used.

Keywords: computers: systems design/operation; production/scheduling (search for similar items in EconPapers)
Date: 1988
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