People Skills: Effective Communication—A Critical Skill for MS/OR Professionals

Robert E. Levasseur
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Robert E. Levasseur: Fox Consulting Group, 158 Hesperus Avenue #2R, Magnolia, Massachusetts 01930

Interfaces, 1991, vol. 21, issue 2, 22-24

Abstract: Author examines those interpersonal communication skills that are necessary for effective interaction with others. They consist of having the proper attitude, learning to ask the right questions, listening actively, communicating directly, and giving feedback appropriately.

Keywords: organizational studies: behavior; professional: comments on (search for similar items in EconPapers)
Date: 1991
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Persistent link: https://EconPapers.repec.org/RePEc:inm:orinte:v:21:y:1991:i:2:p:22-24

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