Vehicle Utilization at Bay of Plenty Electricity

John Buchanan and John Scott
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John Buchanan: Department of Management Systems, University of Waikato, Private Bag 3105, Hamilton, New Zealand
John Scott: Department of Management Systems, University of Waikato, Private Bag 3105, Hamilton, New Zealand

Interfaces, 1992, vol. 22, issue 2, 28-35

Abstract: Despite its often mathematical and abstract nature, queuing theory has provided a number of significant and useful results. In a vehicle-utilization study for Bay of Plenty Electricity (a medium-sized electrical supply authority in New Zealand), we used results from queuing theory to implement a car pooling system at the head office. Since we undertook the study in a somewhat adversarial climate, the process assumed great importance. The involvement of all staff throughout the study, from the top executives down, contributed to the (ultimately) successful implementation of a pooling system for vehicles. The number of vehicles at the head office was reduced by 35 percent, contributing significantly to annual savings of NZ $55,000.

Keywords: queues: applications; industries: electric (search for similar items in EconPapers)
Date: 1992
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Persistent link: https://EconPapers.repec.org/RePEc:inm:orinte:v:22:y:1992:i:2:p:28-35

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