Managing for Quality in the US and in Japan

Barbara B. Flynn
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Barbara B. Flynn: Management Department, College of Business Administration, 300 Carver Hall, Iowa State University, Ames, Iowa 50011

Interfaces, 1992, vol. 22, issue 5, 69-80

Abstract: What are the Japanese doing that causes so many of their products to be of extremely high quality? Is their ability to produce high-quality items a cultural phenomenon or can it be imported to the US? This survey of the current literature on managing for quality begins with a historic overview and examines Japanese quality practices. These concepts have been extended to present-day management, information flows, product design, purchasing, and manufacturing in both Japan and the United States. They form an integrated approach to using manufacturing to attain a competitive advantage, an approach that uses quality management as an important component and emphasizes the linkages among components and functions within an organization.

Keywords: reliability: quality control; production/scheduling: product design (search for similar items in EconPapers)
Date: 1992
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Persistent link: https://EconPapers.repec.org/RePEc:inm:orinte:v:22:y:1992:i:5:p:69-80

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