Station Staffing at Pan American World Airways

Sol Schindler and Ted Semmel
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Sol Schindler: Advanced Decision Support Systems, AT&T Bell Labs, 101 Crawfords Corner Road, Homldel, New Jersey 07733-3030
Ted Semmel: Market Research, Avon Products, Inc., 9 West 57th Street, New York, New York 10019

Interfaces, 1993, vol. 23, issue 3, 91-98

Abstract: Pan Am schedules flexible shifts of full-time and part-time personnel at airports (stations) in the United States, Latin and South America, and Europe. A station staffing model implemented for the operations planning and control department reduces the staff needed to serve customers and allows the company to examine staffing alternatives thoroughly.

Keywords: transportation: air; personnel planning (search for similar items in EconPapers)
Date: 1993
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