Separating Inventory Flows in the Materials Management Department of Hancock Medical Center

Vaidyanathan Jayaraman, Cindy Burnett and Derek Frank
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Vaidyanathan Jayaraman: Department of Management and Decision Sciences, Washington State University, 14204 NE Salmon Creek Avenue, Vancouver, Washington 98686
Cindy Burnett: Department of Human Resources, University of Southern Mississippi, 730 East Beach Boulevard, Long Beach, Mississippi 39560
Derek Frank: Mississippi Department of Marine Resources, 1141 Bayview Avenue, Suite 101, Biloxi, Mississippi 39530

Interfaces, 2000, vol. 30, issue 4, 56-64

Abstract: The materials management department of Hancock Medical Center was responsible for distribution of medical supplies to four major segments of the medical center, tracking inventory of items, accepting vendor delivery of items, and providing daily mail service for the entire medical center. The department was fraught with problems—deliveries were not made to schedule, departmental staffs were unable to keep accurate information on inventory, and the role of staff was not clearly defined. We made some recommendations that helped the department in streamlining their operations. The recommendations also helped to improve the overall logistics system and were useful for strategic planning and refinement of the materials management department of the Hancock Medical Center.

Keywords: INVENTORY—MAINTENANCE—REPLACEMENT; HEALTH CARE—HOSPITALS (search for similar items in EconPapers)
Date: 2000
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