CROSS: A Multicriteria Group-Decision-Making Model for Evaluating and Prioritizing Advanced-Technology Projects at NASA

Madjid Tavana ()
Additional contact information
Madjid Tavana: Management Department, La Salle University, Philadelphia, Pennsylvania 19141-1199

Interfaces, 2003, vol. 33, issue 3, 40-56

Abstract: Evaluating and prioritizing advanced-technology projects is a particularly difficult task for the staff at the Kennedy Space Center (KSC) shuttle project engineering office. Because the evaluation process is complex and unstructured, decision makers (DMs) must consider vast amounts of diverse information concerning safety, systems engineering, cost savings, process enhancement, reliability, and implementation. Intuitive methods developed in the past have helped them to use large volumes of information in evaluating projects. However, these intuitive methods do not provide a structured framework for systematic evaluation. CROSS (consensus-ranking organizational-support system) is a multicriteria group-decision-making model that I implemented successfully at KSC to capture the DMs' beliefs through sequential, rational, and analytical processes. CROSS uses the analytic hierarchy process (AHP), subjective probabilities, the entropy concept, and the maximize-agreement heuristic (MAH) to enhance the DMs' intuition in evaluating sets of projects.

Keywords: Government:; programs.; Decision; analysis:; multiple; criteria. (search for similar items in EconPapers)
Date: 2003
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

Downloads: (external link)
http://dx.doi.org/10.1287/inte.33.3.40.16014 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:inm:orinte:v:33:y:2003:i:3:p:40-56

Access Statistics for this article

More articles in Interfaces from INFORMS Contact information at EDIRC.
Bibliographic data for series maintained by Chris Asher ().