Partnerships in Training

Jason R. W. Merrick (), Jill R. Hardin () and Russell Walker ()
Additional contact information
Jason R. W. Merrick: Department of Statistical Sciences and Operations Research, Virginia Commonwealth University, PO Box 843083, Richmond, Virginia 23284
Jill R. Hardin: Department of Statistical Sciences and Operations Research, Virginia Commonwealth University, PO Box 843083, Richmond, Virginia 23284
Russell Walker: Strategic Technology, Capital One Financial Corporation, 4801 Cox Road, Glen Allen, Virginia 23060

Interfaces, 2006, vol. 36, issue 4, 359-370

Abstract: Capital One Financial Corporation supplies credit products in the US. Since 1995, it has followed an information-based strategy, collecting and analyzing data to improve its business decisions. To continue this successful strategy, it must train its analysts in analytical techniques. In a partnership between Capital One and the Department of Statistical Sciences and Operations Research at Virginia Commonwealth University, we developed three training courses in forecasting, optimization, and simulation. These courses have been well received by the analysts and have led to considerable early return on investment with one class project forecasted to reduce costs at the firm’s Richmond, Virginia mail center by more than $2 million annually.

Keywords: professional; OR/MS education; decision analysis; applications (search for similar items in EconPapers)
Date: 2006
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Citations: View citations in EconPapers (2)

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