Practice Summary: Using Excel to Build Dedicated Routes from Ad Hoc Routes

Mark A. Jacobs (), Grant Lyons () and Brian Rademacher ()
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Mark A. Jacobs: Department of Operations Management, College of Business, University of Dayton, Dayton, Ohio 45469
Grant Lyons: Mendoza College of Business, University of Notre Dame, Notre Dame, Indiana 46556
Brian Rademacher: General Electric Company, Cincinnati, Ohio 45215

Interfaces, 2018, vol. 48, issue 6, 591-595

Abstract: Continental Express Incorporated, a refrigerated carrier, sought to maintain its competitive strengths in an environment that is becoming increasingly more dynamic. Central to this pursuit is driver retention. Traditional responses might have included increasing compensation or instituting retention bonuses. However, we employed management science techniques to exploit an attribute that increased retention and was desirable to drivers although it reduced driver pay.

Keywords: transportation/shipping: industries; decision support systems: information systems; networks/graphs; sequencing: production/scheduling (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:inm:orinte:v:48:y:2018:i:6:p:591-595

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