The Structure of Management Decision Systems

Federico Frischknecht
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Federico Frischknecht: University of Buenos Aires, Buenos Aires, Argentina

Interfaces, 1974, vol. 5, issue 1, 11-18

Abstract: The informatic approach looks at human thinking, organized activity, electronic data processing and management as symbolic phenomena, whose behavior is regulated by a multiplicity of models and programs, all of them instances of information systems; of course they differ because of the diversity of the hardware employed, and even more because of the enormous variety of problems encountered [Newell, Allen, Herbert A. Simon. 1972. Human Problem solving . Prentice-Hall, Englewood Cliffs, p. 870]. The symbolic solution to problems must be therefore understood along three lines [Newell, Allen, Herbert A. Simon. 1972. Human Problem solving . Prentice-Hall, Englewood Cliffs, p. 789]: (1) Description of problems presented by the task environment; this is the typical area of Operations Research, (2) Description of the man-machine processor, be it a group or an institution; Behavioral Sciences study the human processors, which may be significantly influenced by computer technology, and (3) Description of the program which is gradually compiled by the social processor to adapt itself to a task required by the environment. This is the enormous endevour to be undertaken by Management Science.

Date: 1974
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