Introducing Troubleshooting for Model Formulation, Spreadsheet Development, and Memo Communication with Feedforward

Julie Ann Stuart Williams (), Randall Reid, Kristine Gallamore and Maxwell Rankin
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Julie Ann Stuart Williams: Department of Management/Management Information Systems, University of West Florida, Pensacola, Florida 32514
Randall Reid: Department of Management/Management Information Systems, University of West Florida, Pensacola, Florida 32514
Kristine Gallamore: Department of Management/Management Information Systems, University of West Florida, Pensacola, Florida 32514
Maxwell Rankin: Hertz, Austin, Texas 78701

INFORMS Transactions on Education, 2018, vol. 18, issue 2, 102-115

Abstract: Novices need to learn how to recognize and correct formulation, spreadsheet, and writing mistakes. Yet quantitative business courses historically focus on examples of model formulation and more recently spreadsheet solution. This paper presents a feedforward example for formal instruction of troubleshooting issues for three domains, i.e., model formulation, spreadsheet development, and professional memo writing. The example is provided in a format for an active learning exercise.

Keywords: active learning; developing communication skills; developing critical thinking skills; spreadsheet modeling; teaching management science (search for similar items in EconPapers)
Date: 2018
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https://doi.org/10.1287/ited.2017.0179 (application/pdf)

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Persistent link: https://EconPapers.repec.org/RePEc:inm:orited:v:18:y:2018:i:2:p:102-115

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