Case Article—Budding with ERP: Information and Operations Management Challenges in a Nascent Industry

Mohsin Jat (), Jason Monette () and Parminder Singh Kang ()
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Mohsin Jat: Bob Gaglardi School of Business and Economics, Thompson Rivers University, Kamloops, British Columbia V2C 0C8, Canada
Jason Monette: Edwards School of Business, University of Saskatchewan, Saskatoon, Saskatchewan S7N 5A7, Canada
Parminder Singh Kang: School of Business, MacEwan University, Edmonton, Alberta T5J 4S2, Canada

INFORMS Transactions on Education, 2025, vol. 25, issue 3, 179-186

Abstract: The role of analytics in operations and supply chain management (OSCM) has gained significant importance due to the decision-making complexities in the current business environment. The effectiveness of most analytical approaches, in turn, relies on access to timely and accurate data and information. Hence, it is essential for OSCM students to understand the underlying processes and dynamics of information management, for which enterprise resource planning (ERP) systems have become a standard. This case study can be a useful resource for introducing the critical interface between OSCM and information systems. The case study aims to facilitate learning on (1) the limitations of a rudimentary and disconnected information system, (2) the benefits and challenges of ERP implementation, and (3) the important steps to ensure a successful implementation of an ERP system. It provides an interesting context of a fast-growing agribusiness producing regulated products in Canada. The case study has been used in OSCM and management information systems (MIS) courses in two Canadian public Universities.

Keywords: information management; analytics; operational efficiency; process improvement (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:inm:orited:v:25:y:2025:i:3:p:179-186

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