Frontiers in Service Science: Integrating ESG Measures and Supply Chain Management: Research Opportunities in the Postpandemic Era

Tinglong Dai () and Christopher Tang ()
Additional contact information
Tinglong Dai: Carey Business School, Johns Hopkins University, Baltimore, Maryland 21218
Christopher Tang: Anderson School of Management, University of California, Los Angeles, Los Angeles, California 90095

Service Science, 2022, vol. 14, issue 1, 1-12

Abstract: The COVID-19 pandemic has highlighted the instrumental role of supply chains in delivering economic, human, and societal value. At the same time, the pandemic has intensified interest among businesses, governments, and academics to examine environmental, social, and governance (ESG) issues. In today’s hyper-globalized economy, ESG measures are futile unless they explicitly incorporate a firm’s end-to-end operations throughout its entire supply chain. On the other hand, well-calibrated ESG measures should play a central role in guiding a firms’ day-to-day supply chain management practices. To illustrate the value of unifying ESG and end-to-end supply chain thinking, we present three supply chain cases that arose amid the COVID-19 pandemic, involving online platforms; public health supply chains; and vaccine development, manufacturing, and distribution, respectively. Drawn from these three cases, we spotlight some new research opportunities in both ESG and supply chain management.

Keywords: supply chain management; environmental; social; and governance (ESG); COVID-19 pandemic; operations management (search for similar items in EconPapers)
Date: 2022
References: Add references at CitEc
Citations:

Downloads: (external link)
http://dx.doi.org/10.1287/serv.2021.0295 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:inm:orserv:v:14:y:2022:i:1:p:1-12

Access Statistics for this article

More articles in Service Science from INFORMS Contact information at EDIRC.
Bibliographic data for series maintained by Chris Asher ().