S 3 -Sustainability and Services Science: Novel Perspective and Challenge

Adi Wolfson (), Dorith Tavor (), Shlomo Mark (), Michael Schermann () and Helmut Krcmar ()
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Adi Wolfson: Green Processes Center, Sami Shamoon College of Engineering, Bialik/Basel Sts. Beer Sheva, 84100, Israel
Dorith Tavor: Green Processes Center, Sami Shamoon College of Engineering, Bialik/Basel Sts. Beer Sheva, 84100, Israel
Shlomo Mark: Negev Monte Carlo Research Center (NMCRC), Sami Shamoon College of Engineering, Bialik/Basel Sts. Beer Sheva, 84100, Israel
Michael Schermann: Information Systems, Technische Universität München, Boltzmannstraße 3, 85748 Garching, Germany

Service Science, 2010, vol. 2, issue 4, 216-224

Abstract: Sustainability is a measure of the capacity of a certain process or state in any system to balance the needs of the present without compromising the ability of future generations to meet their own needs. One of the main challenges of sustainability is translating theory into action in the form of operational service offerings. Establishing sustainability as an essential aspect of services in service science and defining sustainability as a service in and of itself will foster the design and development of comprehensive, future-oriented, flexible values, methods, and tools applicable to all design, development, management, and implementation processes. The paper concludes with a novel model of sustainability as a service science that is illustrated with a simple example. [ Service Science , ISSN 2164-3962 (print), ISSN 2164-3970 (online), was published by Services Science Global (SSG) from 2009 to 2011 as issues under ISBN 978-1-4276-2090-3.]

Keywords: service science; service system; sustainability; sustainability indicators; lifecycle; service lifecycle; hybrid value creation; value in use; sustainable service (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:inm:orserv:v:2:y:2010:i:4:p:216-224

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