Introduction to the Special Section on Cocreating the Customer Service Experience with High Tech and High Touch

Xin (David) Ding () and Mark M. Davis ()
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Xin (David) Ding: University of Houston, Houston, Texas 77204
Mark M. Davis: Bentley University, Waltham, Massachusetts 02452

Service Science, 2017, vol. 9, issue 1, 3-4

Date: 2017
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